Assistant Manager of University Store Operations

Reports to: Director, University Store

Job status: Full time

Position Summary: Under general direction from the University Store Director, the Assistant Manager is responsible for overseeing the digital presence, operational efficiency, and customer experience across multiple channels.

Job Responsibilities:

• Responsible for sales of General Merchandise.
• Establishes and updates standards for graphics, photography, copy and look of store website and communication with customers on backorders and other issues.
• Collaborates with Store Director to add, update, and remove product from store website and develops and maintains all social media accounts associated with the University Store under the direction of the Store Director
• Support inventory management processes and maintain accurate stock levels.
• Support general store operations as needed during peak periods.
• Collaborates with Store Director to complete weekly accounting reports both for Store sales and digital sales.
• Provide excellent customer service
• Collaborates with Store Director to receive all merchandise through the current POS system.
• Oversee student workers during scheduled work hours
• With advice from the Director, hire and train the appropriate number of student assistants.
• Other duties as assigned.

Qualifications:

• A bachelor's degree or college education with at least one-year related experience, and/or training; or equivalent combination of education and experience. Experience in a web, merchandising, or store environment, Store inventory, account reporting desirable.
• Design, proofreading skills, and the ability to handle multiple projects simultaneously and independently is required.
• Exceptional customer service skills.
• General knowledge of accepted business and retail practices.
• Ability to work with computers and software programs.
• Must be able to work some weekends and extended hours during busier times of the year. (Fall and Spring rush weeks, Admission’s campus events, football games, etc.)

Knowledge, skills, and abilities:

• Language Skills: Must be able to read, write and understand English. Requires the ability to follow verbal and written instructions, guidelines and objectives. Ability to write reports, business correspondence, and procedure manuals.
• Mathematic Skills: Requires some understanding of financial record-keeping methods, procedures and practices.
• Reasoning Ability: Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems.
• Physical Demands: Must be physically able to operate office equipment. Must be able to move, lift or carry objects or materials up to 25 pounds.
• Physical Communication: Must have the ability to talk (expressing and/or exchanging ideas by means of spoken words) and hear (perceiving sounds of nature by ear).
• Work Conditions and Hazards: Work is regularly performed in a traditional office setting. There may be exposure to airborne particles created from incoming boxes and merchandise. The noise level in the work environment is usually moderate.

Additional Information

Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu.

The University is in the process of implementing its Ten Pillars vision (hc.edu/vision) and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement.

Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.

**Disclaimer**

Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.