Department(s): University Events, Camps & Conferences
Reports to: Assistant Director of University Events, Camps & Conferences
Job Status:12-month employee (Full-Time) – Non-Exempt
Position Summary
The Events Coordinator will support the overall production, efficiency, and daily operations of the University Events, Camps & Conferences unit. In addition, coordinating internal event initiatives, external event initiatives, camps, conferences, and general event requests, this position will support all our activities as an active and strategic partner in a growing department on the campus of Houston Christian University. Position will be expected to work weekends and evenings, when events dictate, while assisting in delivery and production of special events, and University activities. This position will play an integral role in the day-to-day operations, auxiliary services, and initiatives engaged with University scheduling, and assist with expanding and maintaining all internal and external events. Additionally, the candidate must be able to serve as an effective spokesperson for the Christian identity and mission of the University.
Essential Functions and Responsibilities
General Duties:
- Events, Camps & Conference planning for a range of events - from smaller to progressively complex events.
- Serve as the event liaison between the university catering, facilities management, university police, risk management office, custodial services, and other key partners.
- Develop relationships and interact with clients that encourage repeat business, and word-of-mouth marketing.
- Work closely with academia and external constituents, preparing materials for university events, camps and conferences.
- Effectively negotiate contracts on a regular basis working closely with the Director and Assistant Director, and overall team.
- Monitor all aspects of the events to see that the approved university policies and procedures are followed, and events are compliant with all applicable regulations and laws.
- Assist with supervision of student staff. i.e. house managers, ushers, event interns, and etc.
- Where necessary- serve as on-site manager during the event to monitor and/or correct situations that may arise with technological needs, timely delivery of food, maintenance concerns, etc., as well as monitor client satisfaction.
- Document and assist in evaluating the event along with other follow-up activities
- Manage certain business processes for university events, camps and conferences, including projection of FY revenue and expenses.
- Present a professional image to visitors, and ensure excellence in customer service.
- Ability to manage and coordinate multiple projects simultaneously, while maintaining an uplifting environment.
- Coordinate with Ad Astra scheduling operations, and planning pod event planning systems.
- Operate computer with Microsoft suite, including Outlook, Word and Excel.
- Identify, assess, recommend, and improve on internal processes.
- Other duties as assigned. This list is not meant to be all inclusive.
Operation Management:
- Create and maintain a décor database, tracking its use as well as overseeing maintenance and repair, as needed.
- Oversee the ordering and replacement of damaged items.
- Assist with ticketing serving as point of contact for ticketing system, work with clients, manage the ticketing database, the ticketing system, and ensure the system is fully operating to expectations.
Supervisory Responsibilities:
- Provides direct administrative and operational oversight of the Camps Director, Associate Camps Director, and Assistant Camps Directors. Ensures alignment with organizational mission, strategic objectives, and regulatory requirements through the consistent application of established policies and procedures.
- Responsible for leading, coaching, and mentoring supervisory staff to support professional development, performance excellence, and succession planning. Conducts regular performance management activities, including goal setting, formative feedback, annual evaluations, and corrective action when necessary, in accordance with human resources best practices.
- Oversees planning, recruitment, hiring, onboarding, and retention strategies for camp leadership positions. Collaborates with Human Resources to ensure equitable hiring practices, compliance with employment laws, and adherence to internal staffing protocols. Participates in candidate selection, interview processes, and final hiring recommendations.
- Ensures consistent implementation and enforcement of organizational policies, standard operating procedures, and risk management protocols across all camp operations. Provides guidance and decision-making support related to employee relations, conflict resolution, disciplinary actions, and performance improvement plans.
- Assist in developing, coordinating, and implementing an approved staffing plan for the student staffing levels, and special events staff. Recruit, select, train, supervise, schedule, and evaluate staff in accordance with Department, Divisional and University guidelines.
Other Duties and Responsibilities
Serve on campus committees and collaborations as assigned by direct supervisor.
Requirements
- A Bachelor’s degree or advanced degrees in sports management, hospitality, event planning or related field. Prior events and/or hospitality experience.
- Exceptional written and oral communication skills. Organized, energetic, positive, flexible and detail-oriented. Willingness and eagerness to learn new industry standards & experiences.
- Welcoming presence, demeanor and ability to work with various levels of constituents internally and externally. Work independently on projects, and events, when necessary.
- Good emotional decision-making. Self-control under pressure situations.
- Ensure a safe & healthy working environment, and compliance with all policies and procedures. Understanding the purpose and the importance of risk management.
Physical Demands
- Ability to move around campus when position dictates.
- Works occasional irregular hours, including nights and weekends.
- Position may involve extended periods of time at desk and/or standing.
- The ability to assist in lifting and moving events related equipment, and exert physical effort. This may involve some lifting, carrying, moving, pushing, and/or pulling objects, materials of various weights ranging from 20lbs+.
Additional Information:
Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu.
The University is in the process of implementing its Ten Pillars vision (hc.edu/vision) and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement.
Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.
**Disclaimer**
Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.